Terms of Service

Agreement to Terms

Welcome to SensWit! These Terms of Service ("Terms") govern your use of our Instagram analytics and content generation platform ("Service") operated by SensWit ("we," "us," or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

1. Service Description

1.1 What We Provide

Instagram Analytics: Comprehensive analytics and insights for your Instagram account
Content Generation: AI-powered content suggestions and recommendations
Performance Tracking: Monitor engagement rates, follower growth, and content performance
Data Visualization: Charts, graphs, and reports to understand your Instagram performance

1.2 Service Availability

We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service
We may perform maintenance that temporarily affects service availability
We reserve the right to modify or discontinue features with reasonable notice

2. User Accounts

2.1 Account Creation

You must provide accurate and complete information
You are responsible for maintaining account security
You must be at least 13 years old to create an account
One account per person or business entity

2.2 Account Responsibilities

Keep your login credentials secure and confidential
Notify us immediately of any unauthorized access
You are responsible for all activities under your account
Maintain accurate and up-to-date account information

2.3 Instagram Account Connection

You must have a valid Instagram Business or Creator account
You grant us permission to access your Instagram data through official APIs
You can disconnect your Instagram account at any time
We only access data necessary to provide our services

3. Acceptable Use

3.1 Permitted Uses

Use our Service for legitimate business and personal purposes
Analyze your own Instagram account performance
Generate content suggestions for your own use
Share insights with your team or clients (with proper authorization)

3.2 Prohibited Uses

Unauthorized Access: Attempting to access other users' accounts or data
Data Scraping: Automated data collection beyond our API limits
Malicious Activity: Any activity that could harm our systems or other users
Violation of Laws: Any illegal or unauthorized use of our Service
Spam or Abuse: Sending unsolicited communications or abusing our systems

3.3 Compliance with Instagram Terms

You must comply with Instagram's Terms of Service and Community Guidelines
You are responsible for ensuring your content complies with Instagram's policies
We are not responsible for any violations of Instagram's terms

4. Content and Intellectual Property

4.1 Your Content

You retain ownership of your Instagram content and data
You grant us a limited license to process your data to provide our services
You are responsible for ensuring you have rights to all content you share
You can revoke our access to your data at any time

4.2 Our Content

Our platform, software, and algorithms are protected by intellectual property laws
You may not copy, modify, or distribute our proprietary technology
Analytics reports and insights generated by our platform are for your use only

4.3 Generated Content

AI-generated content suggestions are provided as-is
You are responsible for reviewing and approving all generated content
We do not guarantee the accuracy or appropriateness of generated content

5. Privacy and Data Protection

5.1 Data Collection and Use

We collect and process data as described in our Privacy Policy
We use industry-standard security measures to protect your data
We do not sell your personal data to third parties
We comply with applicable data protection laws

5.2 Data Retention

We retain your data as long as your account is active
Analytics data is typically retained for 90 days
You can request deletion of your data at any time
Some data may be retained for legal compliance purposes

6. Payment and Billing

6.1 Free and Paid Services

We offer both free and premium services
Free services may have limitations on features and data access
Premium services require a valid payment method
Pricing and features are subject to change with notice

6.2 Billing and Refunds

Subscriptions are billed in advance on a recurring basis
You can cancel your subscription at any time
Refunds are provided according to our refund policy
We reserve the right to change pricing with 30 days' notice

6.3 Payment Processing

We use secure third-party payment processors
Your payment information is encrypted and secure
We do not store your complete payment card information

7. Termination

7.1 Termination by You

You can terminate your account at any time
Termination will stop billing for paid services
Your data will be deleted according to our data retention policy
Some data may be retained for legal compliance

7.2 Termination by Us

We may terminate accounts that violate these Terms
We may suspend accounts for security reasons
We will provide reasonable notice when possible
Termination does not affect your rights to your data

7.3 Effect of Termination

Your access to the Service will cease
Your data will be deleted according to our policy
You may export your data before termination
Certain provisions of these Terms survive termination

8. Disclaimers and Limitations

8.1 Service Availability

We provide the Service "as is" without warranties
We do not guarantee uninterrupted or error-free service
We may modify or discontinue features at any time
Third-party services (like Instagram) may affect our functionality

8.2 Limitation of Liability

Our liability is limited to the amount you paid for our services
We are not liable for indirect, incidental, or consequential damages
We are not responsible for third-party actions or content
Some jurisdictions may not allow these limitations

8.3 Indemnification

You agree to indemnify us against claims arising from your use of the Service
You are responsible for your content and actions
You must defend us against third-party claims

9. Contact Information

If you have questions about these Terms of Service, please contact us:

Email

support@senswit.com

Website

senswit.com

Legal Inquiries

For legal matters or disputes, please contact us at support@senswit.com

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by email or through our Service. Your continued use of the Service after changes constitutes acceptance of the new Terms.

Governing Law

These Terms are governed by the laws of the United States. Any disputes will be resolved in the courts of the United States. If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.